Shipping policy

At tcgcardgamestore.com, we are committed to delivering your trading card products safely and promptly. Please review the shipping options and information below.

4.1 Shipping Methods and Rates

We offer the following shipping options for all orders:

Shipping Method	Estimated Delivery	Rate
Economy	7 – 28 business days	$19.99
Standard	4 – 21 business days	$49.99
Express	3 – 16 business days	$99.99

Delivery times are estimates and are calculated in business days (Monday through Friday, excluding public holidays). Actual delivery times may vary depending on carrier performance, destination, and external factors such as weather or customs processing.

4.2 Order Processing

Orders are typically processed Same business days after payment confirmation. You will receive an email with tracking information once your order has been shipped. During peak seasons, promotional events, or new product releases, processing times may be slightly longer.

4.3 Pre-Order Shipping

Pre-order items will be shipped once the product is released and received by our warehouse. Estimated ship dates are provided on the product page and may change based on manufacturer timelines. Pre-order items and in-stock items placed in the same order may be shipped separately.

4.4 Lost or Delayed Shipments

If your package has not arrived within the estimated delivery window, please contact us and we will work with the carrier to locate your shipment. We are not responsible for delays caused by the carrier, customs, or incorrect shipping information provided at checkout.

4.5 Damaged Shipments

If your order arrives damaged, please contact us at info@tcgcardgamestore.com within 7 days of delivery with photographs of the packaging and damaged items. We will arrange a replacement or refund as appropriate.